questions and answers
Shipment
For shipping within Switzerland, we charge a flat rate of CHF 6.90 . However, we want to offer you a special shopping experience: for orders over CHF 50, we cover the shipping costs for you, so your order will be delivered to your home free of charge.
- Priority shipping : Order by 2 pm, delivered the next day. 1-2 business days (shipping Monday to Friday). Price : CHF 9.00.
- Economy shipping: 2-4 business days (shipping takes place Monday to Friday). Price: CHF 6.90.
- The shipping process begins 1-3 working days after payment is received.
We know how important fast and secure deliveries are. That's why your order within Switzerland is carefully packaged and shipped insured to ensure it arrives safely.
- Priority shipping : Order by 2 pm, delivered the next day. 1-2 business days (shipping Monday to Friday). Price: CHF 9.00.
- Economy shipping: 2-4 business days (shipping takes place Monday to Friday). Price CHF 6.90.
- The shipping process begins 1-3 working days after payment is received.
SHIPPING PARTNERS
We ship exclusively via Swiss Post within Switzerland.
Yes, our deliveries are 100% insured.
- Your shipment is insured against loss or damage up to a value of CHF 500.
- Detailed information about insurance coverage can be found in the General Terms and Conditions for Postal Services of the Swiss Post .
We ship exclusively via Swiss Post within Switzerland.
return
Yes. We offer a 14-day return policy. After receiving the goods, you can easily return the item within 14 days.
The buyer usually bears the return shipping costs unless the item is defective or has a manufacturing error.
Should you find any defects in the product quality, you have the option to return the item to us within 14 days.
payment
You can pay with all common payment methods, such as Twint, credit card or invoice. Payment in advance is also possible.
Yes, your payment is 100% secure with us. We only work with large, well-known, and trusted payment providers. Our payment partners include, for example:
- Twint
- NEXI
- Ideal Payments
Do you have any further questions?
If you have any further questions about our shop Vapestubä.ch, you can contact our customer support at any time.











